We ship orders within the time frame of up to 6 six business days from which the order is received. You will receive an email order confirmation receipt as well as a shipping confirmation email with a tracking number.
The current shipping provider we are partnered with is USPS Priority and First Class mailings.
We also ship internationally. International shipping can take up to a month to be received by customers due to customs.
Once orders are shipped we give out tracking numbers and will no longer be responsible for orders during shipping travel. Examples: customs holdings, wrong address, or any USPS holdings. We will reship orders that are sent back. The customer will also be responsible for reshipment cost.
Orders that says "Delivered" are not our responsibility. Please call USPS to file a claim on the missing package. We DO NOT refund orders that are claimed as delivered by the shipping provider.
If we're provided with the wrong address, it'll be returned and we'll notify you. Once returned to us, you'll be responsible for shipping payments or we'll provide a refund.
We do not accept any returns. All sales are final.
We do accept custom/wholesale orders. Please contact us directly at Contact@ShopSoapyLuv.com
If you suffer with any allergens our products carry the following ingredients. All are FDA approved and Non GMO
Honey, Goats Milk, Aloe Vera, Mango butter, Cocoa Butter, Lavender extract, Orchid extract, Oat meal extract, Lotus flower extract, Turmeric, Turmeric oil, Babassu Oil, Green Tea extract, Charcoal, Icelandic Black Sand, Tea Tree Oil, Avocado Butter, Sorbitol, Coconut Oil, propylene Glycol, Stearic Acid, Water, Sodium Hydroxide, Glycerin, Olive Oil, Aloe Vera, Yellow 5, Green 5. Sodium Laureth Sulfate, Stearic Acid, Lauric Acid, Water, Sodium Hydroxide, Titanium Dioxide.